Privacy policy

Information We Collect

AmourGlim collects personal data to provide and improve our services. This includes:

  • Account Information: Name, email address, shipping/billing addresses, phone number when you create an account or place an order
  • Payment Details: Credit card information processed through PCI-compliant third-party payment processors (we do not store full payment details)
  • Browsing Data: IP address, device information, browser type, pages visited via cookies and similar technologies
  • Communication Records: Correspondence through email, live chat, or contact forms

How We Use Your Information

Your data is used for the following purposes:

  • Processing and fulfilling your jewelry orders
  • Providing customer support and responding to inquiries
  • Personalizing your shopping experience and product recommendations
  • Sending transactional emails (order confirmations, shipping updates)
  • Improving our website functionality and product offerings
  • Preventing fraud and ensuring security
  • Complying with legal obligations

We will never sell your personal data to third parties.

Data Sharing and Third Parties

We may share information with:

  • Service Providers: Shipping carriers, payment processors, and IT service providers under strict confidentiality agreements
  • Legal Compliance: When required by law or to protect our legal rights
  • Business Transfers: In case of merger, acquisition, or sale of assets

Third-party services like Google Analytics may collect data under their own privacy policies.

Data Retention and Security

We retain your personal data:

  • For active accounts: Until you request deletion
  • For order records: As required by tax and consumer protection laws (typically 5-7 years)

We implement industry-standard security measures including:

  • SSL encryption for all data transmissions
  • Regular security audits
  • Limited employee access to personal data
  • Secure server infrastructure

Your Rights

Under GDPR, CCPA, and other privacy laws, you have the right to:

  • Access and receive a copy of your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Object to or restrict certain processing
  • Withdraw consent for marketing communications
  • Lodge a complaint with a supervisory authority

To exercise these rights, please contact us through our website contact form.

Cookies and Tracking Technologies

We use cookies for:

  • Essential website functionality
  • Remembering shopping cart items
  • Analyzing website traffic and performance
  • Personalized advertising (with your consent)

You can manage cookie preferences through your browser settings or our cookie consent banner.

International Data Transfers

As an international business, your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws through:

  • EU Standard Contractual Clauses
  • Adequacy decisions
  • Other approved transfer mechanisms

Children's Privacy

Our jewelry products and services are not directed at children under 16. We do not knowingly collect personal data from children without parental consent.

Policy Updates

We may update this policy periodically. Significant changes will be notified through our website or email. The "Last Updated" date at the bottom indicates the latest revision.

Contact Information

For any privacy-related questions or requests, please use the contact form on our website.