Tracking order

Order Tracking Process

At AmourGlim, we make it easy for you to track your jewelry orders every step of the way. Here's how our order tracking works:

  1. Order Confirmation: After placing your order, you'll receive an email confirmation with your order details.
  2. Processing: Your order will be processed within 1-2 business days (excluding weekends and holidays).
  3. Shipping Notification: Once shipped, you'll receive another email with your tracking number and carrier information.
  4. Tracking Updates: Use your tracking number to monitor your package's journey until delivery.

How to Track Your Package

You can track your order using our recommended third-party tracking service:

17Track

A reliable global package tracking platform that supports multiple carriers worldwide.

How to use:

  1. Visit 17Track website
  2. Enter your tracking number in the search field
  3. Click "Track" to view your package status and location

17Track provides detailed tracking information including estimated delivery dates and real-time updates.

Tracking Information Availability

Please note:

  • Tracking information may take 24-48 hours to appear in the system after shipment
  • International shipments may experience occasional delays in tracking updates
  • If your tracking shows no movement for more than 5 business days, please contact our customer service

Delivery Time Estimates

Standard delivery times (from date of shipment):

  • Domestic: 3-7 business days
  • International: 7-21 business days (varies by destination)

These are estimates only and do not include processing time or potential customs delays for international orders.