Shipping policy
Shipping Information
At AmourGlim, we are committed to delivering your exquisite jewelry pieces with care and efficiency. Please review our shipping policy below for detailed information about delivery times, shipping methods, and related services.
Shipping Methods & Delivery Times
- Standard Shipping: 5-7 business days (domestic), 7-14 business days (international)
Processing time for all orders is 1-2 business days (excluding weekends and holidays). Delivery times are estimates and may vary depending on destination and customs processing.
Shipping Destinations
We currently ship to most countries worldwide. During checkout, please verify that your country is available in our shipping destination list. Some restrictions may apply to certain regions.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your package using the provided tracking number through our website or the carrier's website.
Customs & Import Duties
For international orders, customers are responsible for any applicable customs fees, taxes, or import duties. These charges are determined by your local customs office and are not included in the order total. We cannot predict or control these fees.
Shipping Restrictions
Due to the high value of our products, some jewelry items may require signature upon delivery. We recommend providing a secure delivery address where someone can receive the package during business hours.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact our customer service team immediately. We may require photographs of damaged items or packaging for insurance claims. Claims must be filed within 7 days of delivery.
Holiday Shipping
During peak seasons and holidays, processing and delivery times may be extended. We recommend placing orders well in advance of special occasions to ensure timely delivery.